The Department of Veterans Affairs (VA) recently overhauled its M21-1, the guidebook that dictates the policies and guidance of VA claims processing. The new manual is for veteran advocate groups and veterans who have an interest in keeping abreast with VA laws and regulations. Now called Live Manual, this latest version of the M21-1, Adjudication Procedures Manual is available to everyone through the KnowVA Knowledge database. KnowVA is an external-facing Web platform that provides you access to the same information claims processors use to process and make decisions on benefits claims. The information is regularly updated. To access Live Manual via KnowVA, visit the KnowVA Knowledge Base website. Read about the Live Manual on VA's VAntage Point Blog.
For more on veteran benefits, visit the Military.com Benefits Center.
