The first year of the Navy College Program's (NCP) Web Tuition Assistance (WebTA) automation feature allowing virtual processing of TA requests has been a resounding success. 65,000 funding documents have been processed though WebTA. The time saved through WebTA has allowed staff to increase counseling calls by 28 percent and decrease abandoned calls by 85 percent. WebTA could potentially process 75 percent of all TA applications by the end of the year. For more information, including how to start the education process, visit the Navy College Program website or call toll-free 1-877-838-1659; DSN 492-4684, Monday-Friday 7 a.m. To 7 p.m. EST.
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