Academic Advisor Internal Candidates Only

Academic Advisor Internal Candidates Only

Job Type: Staff - Regular Full Time Exempt

Job Number: 4787581

Closing: Continuous

Location: Honolulu, Hawaii

Department:

Hawai‘i Pacific University is designated as an Alaskan Native and Native Hawaiian (ANNH) Serving Institution by the US Department of Education. As such, we strive for accurate displays of the Hawaiian language in all our institutional materials. This includes the appropriate use of diacritical marks such as the ‘okina and kahako. Unfortunately, at times external vendors and other third-party technology integrations do not support the use of these characters. Mahalo for your understanding.

Description

Job Summary:

Provides academic advising services primarily to new, transfer, visiting, special status, and continuing undeclared undergraduate student populations. Closely collaborates with other professional and faculty academic advisors, as well as other stakeholders within the university community. Participates in advisor training, grounded in best practices and research in advising, retention, and student success. Participates in advising seminars and workshops, events, and other advising related initiatives. Represents Academic Advising on university committees.

Qualifications:

Minimum Qualifications:

• Bachelor's degree from an accredited university or equivalent education/training or experience.

• One or more years of experience working in academic support services, counseling, training, customer service, or related field.

Desired Qualifications:

• Master's Degree with a specialization in student services, counseling, education, or related field.

• Two years' experience providing academic advising or counseling in post-secondary setting.

• Experience with EAB Navigate

Other Qualifications:

• Candidates must be legally authorized to work in the United States. Visa sponsorship and relocation allowance is not available for this position.

• Report to work obligations to support the department and may require work during HPU's winter break, if necessary.

• Must meet training and background check qualifications and comply with the Protection of Minors policy.

• Upon hire, candidate must have reliable personal transportation to facilitate travel between to all HPU worksites and other locations as required by the position. This includes a valid driver's license and a personal vehicle that is legally registered and insured.

• Able to work all shifts and extended hours.

• Successful candidate will be able to work in an environment that utilize excellent time and stress management skills.

• Ability to work in a fast-paced environment with demonstrated ability to effectively prioritize multiple competing tasks and demands.

• Ability to establish and develop productive and collegial relationships, collaboration, and communication with university constituencies (i.e. staff, faculty, students, etc.) and building effective teams as needed.

• Ability to communicate clearly and effectively, both orally and in writing.

Key Responsibilities/Essential Job Functions:

• Academic Advising: (75%)

• Utilize and familiarize students with technology tools and other available resources (e.g., Banner, Degree Works, Academic Catalog) to assist students degree planning

• Advise students about registration policies and procedures

• Advise students about transfer credit policies and procedures

• Advise students about graduation requirements (i.e., general education, lower, and upper division course requirements, overall credit requirements, and residency requirements)

• Communicate with students, both orally and in writing

• Document students' progression toward degree completion

• Prepare and process Electronic General Petitions for course substitutions and residency waivers

• Support students who are underperforming academically (e.g., students on academic probation) by creating academic success plans and tracking their progress

• Advise students about academic suspension appeal policies and procedures

• Assist students with course registration as requested.

• Utilize EAB Navigate to track student interactions and provide retention support.

• Coordination and collaboration across campus. (20%)

• Collaborate with other student support services toward the common goal of student success, retention, and degree completion

• Participate in seminars and workshops for professional and faculty advisors

• Represent academic advising on university committees and events

• Communicate effectively with students, faculty, and staff

• Participate in assessment and strategic planning for continuous improvement of academic advising services.

• Perform other duties, as assigned

• Performs other related duties as assigned (5%)

• Actively participates as an effective member of team by completing assigned duties, accepting additional assignments or reassignments.

• Assists with seasonal peaks.

This description is not designed to list all activities, duties or responsibilities which may be required for this job. Other duties, responsibilities and activities may be assigned at any time.

To apply, visit https://apptrkr.com/5922301

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